Kalles Group is a Seattle Security, Business, and Technology consulting firm on a mission to redefine professional services with the human workplace. Our subject-matter expert engagement teams are built to succeed. We align diverse career paths to bear on pressing business and technology challenges.
Kalles Group Business and Technology Consulting is a platform for you to become someone better through your work.
Team and Role Overview
We are seeking a Technical Trainer/Instructional Designer to join the Kalles Group Team. The Technical Trainer/Instructional Designer will be leading, designing and delivering new courses to advance the effectiveness of Kalles Group's Tech Learning Programs. In addition to classroom training, the lead Technical Trainer/Instructional Designer will assist with innovative solutions such as an Online Tech Learning game.
Key Outcomes, Year 1
Plan, market, and facilitate standardized technical training content in a classroom setting to build workforce knowledge, skills and abilities.
Plan and facilitate 1:1 and small group training sessions, coaching people across the spectrum from assistants to Directors
Create training materials in PowerPoint
Maintain existing facilitator guides with updates as needed and design new courses when new technology is introduced
Take technical details and translate for a non-technical user
Partner with regional operational and program leaders to build training capability through virtual learning sessions
General knowledge of SharePoint a plus
Strong knowledge of PowerPoint, Outlook, and Cloud File Storage such as SharePoint Online, Dropbox Business, and OneDrive for Business
Basic Excel and Microsoft Teams experience
OneNote experience including Outlook integration
Skype for Business – experience creating and leading meetings
Skype conference rooms equipment a plus
Proven understanding of Adult Learning Theory
Knowledge of enterprise IT organizational, business, and technical environments
Ability to learn complex, difficult concepts with minimal assistance
Excellent organizational, analytical, and problem-solving skills
Customer-focused attitude – a customer advocate
Apply today or email a resume to firstname.lastname@example.org