INSTRUCTIONAL DESIGNER - CLOUD SERVICES

TEMPORARY ( 6 MONTHS STARTING; OPEN-ENDED )

AGENT: RACHEL FLETCHER

JOB ID #136845

Virtual / Remote / Telecommute

Starting 08/31/2018

DESCRIPTION

Our client, an e-commerce and cloud service giant, is looking for a motivated Instructional Designer who possesses a unique balance of technical depth, business knowledge, and strong interpersonal skills. This role will be responsible for designing and guiding the development of new courses, for business partners working with cloud services.

Our Client's business partners require unique training to develop the skills and insights required to help customers rapidly adopt and succeed with the service. Our partners require sales education and in-depth technical training to build scalable and cost-effective web and IT solutions. They are developing highly technical courses with extensive hands-on labs (ILT), e-learning courses that can be accessed 24x7, and digital self-paced labs to help our partners achieve the competencies required to be successful in the marketplace.

The ideal candidate for this position is an innovative, driven, problem solving Instructional Designer with experience working across multiple instructional delivery modalities to create high quality, learning experiences. The Instructional Designer will curate and design learning solutions that align with the needs of our partner community.

The curriculum may include structured, formal classroom learning, online synchronous and asynchronous learning experiences. The Instructional Designer will collaborate with subject matter experts and program managers to plan and design the program offerings. The role requires an individual who is knowledgeable in adult learning and instructional design strategies, who can innovate, move quickly, and not be constrained by how things have been done before.

This position can be virtual/remote/telecommute.

Responsibilities:

· Lead projects through the design lifecycle, and manage the development of instructional materials (tutorials, digital interactives, user guides, audio and video scripts, story boards, navigational text, tests, etc.) that transform technical information into professionally written, engaging instruction

· Work with audience representatives to understand our business partner community's training needs

· Collaborate with Subject Matter Experts (including Developers, Support Engineers, Professional Services, and Solutions Architects) to build technically accurate training that meets the learning objectives for the partner community

· Build relationships with service teams to understand roadmaps and plan for content updates or new training offerings

· Facilitate requirements gathering meetings with curriculum stakeholders to define the appropriate learning objectives, modalities and expectations

· Direct and guide learning design for internal and/or external subject matter experts enlisted to produce and publish technical content

· Manage program deliverables within budgetary, resource and scheduling requirements against defined project milestones and deadlines

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