Title:                Training Intern 
Days Off:     Saturday and Sunday
Department:    Operations            Status:   PT/Temporary/Hourly        
Reports to:      Director of Retail Operations & Training Specialist         Pay Range: $13-15/hour 
Position Timeline: 3/2012-10/2012 

 

Position Summary:

The primary responsibility of the Training Intern is to assist with the development, delivery, analysis and evaluation and maintenance of training solutions to support McLendon Hardware’s strategic direction. The Training Intern will assist in monitoring operations, resources and effectiveness of training programs. This position must work closely with the Training Specialist, Executive Team, Store Management, Training Coordinators and other Team Members.

 

Essential Duties and Responsibilities:

•1.)    Administrative – Assists in facilitating the use of the training room, training equipment and materials. Maintains and updates video/audio lending library. Assists in administering library loan program and tracks Team Member use. Assists with maintaining training schedules and calendars and tracking training completed for all Team Members, at all stores. Assists with facilitating training coordinator meetings as needed.

•2.)    Audit – Assists the Training Specialist with monitoring, evaluating and recording training activities and program effectiveness. Assists with assessing training needs through surveys, interviews with Team Members, focus groups or consultation with Managers, instructors or customer representatives.

•3.)    Training – Assists the Training Specialist with designing, developing, delivering and maintaining in-house training programs including, but not limited to, S.A.L.E.S, Manager-in-Training Program, Current Manager Training, Product Knowledge, Annual training, and other classes as needed or requested for Team Members, Management and Executives. Occasionally coordinates product knowledge seminars with department experts, vendors, the use of consultants, and/or outside training classes.

Other Duties:

•1.)    Performs generalist duties for the Operations Department as assigned.

•2.)    Performs other duties as needed.

Worker Qualifications:

• - Bachelor’s degree preferred; related A.A. or college course work complete or in progress considered.
• - Retail hardware experience preferred.
• - Valid Driver’s License, reliable transportation and excellent driving record.
• - Must be able to work well under pressure.
• - Must be able to work as a team and/or independently.
• - Must be able to be self- motivated, detail oriented, organized and be able to multi-task efficiently.
• - Must have excellent verbal, written, presentation and interpersonal communication skills.
• - Must be comfortable presenting in front of large and small audiences.
• - Must have excellent computer knowledge. Proficient in all Microsoft Office programs including Word, Outlook, PowerPoint and Excel.
• - Must have the ability to read and write English.
• - Must be flexible in work schedule.
• - Due to the nature and responsibilities of this position, dependable regular attendance is required.

To apply, please send a resume and cover letter to: training@mclendons.com