Training Associate - Full time
Salary Range: $22.59 - $31.06 Hourly
Job Location: USA-WA-Marysville
Posting Close Date: December 18, 2016
Perform a variety of specialized administrative duties for the learning and development function to contribute to the appropriate and effective utilization of its human resources.
Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.
1. Responsible for training logistics: schedule internal and external training, arrange for training facilities, perform set-up and tear-down of facilities, maintain training calendar, schedule and enroll participants, track attendance, and process training evaluation forms.
2. Ensure accurate recording and maintenance of training records utilizing automated learning management system or other record keeping systems.
3. Process continuing education requests, notifying participants of funding decisions, and assisting internal customers as needed. In coordination with Employee Development Manager, track and monitor training budget commitments and expenditures.
4. Conduct or assist with assigned training sessions including new employee orientations.
5. Provide effective administrative work for the department through a variety of complex tasks.
6. Perform effective office administration such as creating and maintaining filing systems, maintaining calendar and task follow-up systems to assure timely administrative actions, developing department procedures and systems.
7. Edit and prepare a variety of documents including reports, presentations, spreadsheets, and correspondences.
8. Perform receptionist and mailroom duties including cordial, helpful, and efficient telephone and in-person reception services.
9. Coordinate training supplies, storage, and inventory to ensure availability for scheduled training.
10. Support department content management for the library web pages and intranet.
Additional Duties and Responsibilities
Duties are considered non-essential and include the following:
1. Perform specialized duties in support of department services as directed.
2. Serve on system committees as assigned.
3. Attend meetings, trainings, and workshops as assigned.
4. Assist with special projects as required.
5. Train new staff as needed.
6. Perform other duties as assigned.
This position reports to the Employee Development Manager, and takes work direction from HR staff depending on work assigned. Supervision of the work of others is not a normal part of the job; however, the position may guide project work of volunteers or temporary staff.
Core Library Competencies
Employees are expected to demonstrate the following qualities at all times:
Adaptability: Adjusts nimbly to obstacles or changing conditions to arrive at the desired goal.
Communication: Expresses self clearly, effectively, and compellingly in written, verbal, and nonverbal messages.
Customer Service: Builds and maintains responsive, effective relationships with internal and external customers.
Interpersonal: Accurately perceives others and the impact of one's own behavior to balance relationship and goal needs appropriately and positively in interactions.
Professionalism: Aligns behavior with the library's mission, values, and strategic focus in serving a diverse stakeholder community.
Required Knowledge, Skills, and Abilities
The employee is expected to perform or possess the following:
1. Thorough knowledge of established office administration practices and procedures.
2. Ability to operate with a high level of proficiency MS Office products and complex relational databases, such as learning management system or human resources information system.
3. Ability to communicate, read, write and understand English clearly and concisely.
4. Ability to speak before a variety of groups and facilitate training.
5. Strong organization and attention to detail.
6. Ability to work cooperatively and maintain effective interpersonal skills with the public and co-workers at all levels of the organization utilizing excellent customer service skills.
7. Ability to work independently and to set priorities.
8. Ability to protect the strictest confidence of highly confidential and sensitive information.
Education and Experience
1. High School diploma or G.E.D. required. Associate Degree preferred.
2. These skills and abilities typically are acquired through a combination of training and experience including education or training in business administration or public administration at a college level, or equivalent combination of training and experience.
3. Three years of related office administration experience required or equivalent combination of technical training and related experience.
4. Experience providing training is preferred.
Physical and Environmental Conditions
The physical demands described here are representative of those that must be met by a staff member to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the incumbent is required to: talk and hear; sit, stand and walk; use hands to finger, handle or feel; reach with hands and arms; manipulate computers and keyboards. An incumbent may occasionally lift and/or move objects or materials weighing up to 25 pounds, in addition to setting up and arranging facilities and equipment for training. Specific vision abilities include sufficient vision to read and recognize numbers and alphabetical characters on computer monitors.
An incumbent is expected to occasionally travel to the various community libraries in the District to meet with staff. To accomplish this travel, the incumbent must be able to drive and hold a valid Washington State driver's license or to arrange independently for such travel.
Most of the work of incumbents is carried out within a generally accessible, safe, indoor environment. There is frequent interpersonal contact with the public and staff members. These contacts and situations are deemed to be generally safe and free of undue stress, but require the incumbent to be cordial and helpful in interpersonal relations with others.
The following supplemental questions will be asked during the application process:
1. Are you able to occasionally lift objects or materials weighing up to 25 pounds, with or without accommodation?
2. Provide two or three examples of your experience conducting training sessions.
3. Describe your experience managing databases such as a learning management system or human resources information system. Indicate your level of proficiency and how you have used them in your work.
4. Describe your experience providing customer service, either in person or by telephone.
5. Provide examples of your experience using training software such as Camtasia, Lectora, or Captivate.
Questions: contact Ruth Zander at 360-651-7041 or firstname.lastname@example.org