GENERAL PURPOSE:
The Revenue Operations Educator supports the development and delivery of training programs and initiatives – they provide impactful
learning experiences and resources to build skills and competencies across the organization. The educator role also supports new hire on-boarding and other department-specific training needs.
ESSENTIAL DUTIES & RESPONSIBILITIES:
•Trains new and existing teammates
•Training covers Revenue Operations systems, functions and processes or general professional development topics
•Delivers training to offsite teammates via WebEx as required
•Leads, partners and supports customers on training projects and talent development initiatives
•Builds and maintains strong customer,and subject matter expert relationships to gather ongoing needs assessment information and build curriculum content
•Designs and creates training materials including facilitator guides, participant workbooks,presentations, and job aids
•Makes improvements to class materials on a continuous improvement cycle
•Ensures training materials are updated, relevant and support current processes and procedures
•Creates and distributes communications as required
•Develops pre- and post-assessments for training engagements
•Administers ROPS training programs –including scheduling, delivery, tracking, administration and evaluation.
•Supports teammate growth and development
•Provides 1:1 coaching
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Researches information required to answer Revenue Operations questions
•Attends and/or facilitates team meetings and conference calls
•Serves on business related committees and report results to the Training Team
•Travel required: up to 25%
Here is what you can expect when you join our Village:
•A "community first, company second" culture based on Core Values that really matter.
•Clinical outcomes consistently ranked above the national average.
•Award-winning education and training across multiple career paths to help you reach your potential.
•Performance-based rewards based on stellar individual and team contributions.
•A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
•Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
MINIMUM QUALIFICATIONS
•High school diploma or equivalent required
•Bachelor's degree in Communications, Education or related area preferred
•Minimum of two (2) years training experience strongly preferred
•Experience in training needs analysis, curriculum and training design, and training evaluation
•Experience in instructional design
•Working knowledge of Adult Learning Theory and Instructional Methodologies
•Effective training and presentation skills required
•Healthcare industry experience preferred
•Effective planning and management skills
•Excellent written and verbal communication skills
•Proficient in MicrosoftWord, Excel, PowerPoint and Outlook required; basic proficiency in MicrosoftSharePoint preferred
Join us as we pursue our vision " To Build the Greatest Healthcare Community the World has Ever Seen . "
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply.
DaVita is an equal opportunity/affirmative action employer. As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to race, color, religion, sex,gender identity,sexual orientation, national origin, disability or protected veteran status.
We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.
