Job Opportunities

Position Title: Training & Development Officer

Location: Heritage Bank - Olympia, WA

FLSA Status: Exempt

The Training & Development Officer will have responsibility for the overall management, design, development, implementation and delivery of enterprise learning solutions to build talent within the organization. This position will be a strategic leader as well as a hands-on training specialist. The position will supervise corporate training staff and processes. Additionally, applicants should have a minimum of 10 years progressive management and/or professional development experience, including 3+ years developing, implementing, managing, facilitating and evaluating employee development and training programs; which will include successful management and roll-out of company-wide projects and initiatives in support of major business units (i.e., Human Resources, Retail Sales, Lending, Operations), in a financial services industry and community bank environment – required.

Applicants can submit a letter of interest and resume to Careers@HeritageBankWA.com please include Training & Development in subject line.

Invista Performance Solutions, a partnership of Northwest Colleges, has new training opportunities and is seeking to hire up to four consultants with dynamic, engaging presentation skills and knowledge of organizational behavior trends and practices for delivery of Leadership, Management, and Supervision seminars and courses onsite for corporate clients in Washington State.

Basic Assignment:

• Facilitate four (4) to eight-hour (8) seminars of leadership, management and supervision training.
• Using proprietary curriculum, develop and utilize a variety of instructional strategies appropriate to the needs of learners.
• Facilitator will be an experienced trainer with expertise conducting programs in an adult learning context with limited on site support.
• Facilitator may have a background in consulting or other type of independent work.
• Facilitator will have strong interpersonal skills and relevant industry experience. They must be able to train consistently using best practices of adult learning and be able to conduct a class using the resources and materials provided.
• Facilitator will be able to draw on their own knowledge of and experiences with interpersonal communication and management. Knowledge of organizational behavior trends and practices is helpful but not required.
• Facilitator will need to be comfortable presenting in a variety of locations and using technology including power point.
• Work as a member of the instructional team and participate in scheduled planning meetings.

Minimum Qualifications:
Bachelors degree in Education, Organizational Development or related field. Or equivalent experience
2 years experience teaching adult learners in manager and supervisor roles
Ability to present in a variety of locations and using various technological applications and methods
Valid Washington State Driver’s License and ability to travel

Preferred Qualifications:
• Masters degree in adult education or closely related field. Or equivalent experience
• 5 years experience teaching adult learners in manager and supervisor roles
• Ability to present in a variety of locations and using various technological applications and methods
• Valid Washington State Driver’s License and ability to travel
The Successful Candidate will demonstrate:
• Experience teaching and/or working with individuals from various cultural and socioeconomic backgrounds
• Experience teaching curriculum which addresses cultural awareness and organizational change
• Commitment to innovative instructional approaches.
• Commitment to professional development
• Ability to communicate effectively both orally and in writing using appropriate technology
Terms of Employment:
• This is a part- time temporary consultant position with Invista Performance Solutions
• Compensation: $65 - $125 per hour (DOE)
Qualified applicants are invited to submit a cover letter, resume, and three professional references to Emily Barnett, ebarnett@invistaperforms.org.  Telephone interviews will follow.

Job Description
The PRI Makers Network is a national affinity group of foundations that are interested in or actively engaged in mission investing. Its members have come together to exchange ideas, information, tools and skills which enable foundations and related organizations to incorporate a range of financial strategies to achieve their philanthropic goals. The PRI Makers Network operates as a program of Philanthropy Northwest, a six-state regional association of grantmakers, and is based in Seattle, Washington.

We seek an energetic and innovative individual to develop and implement an annual calendar of educational events that address the interests and needs of the members and key constituents of the PRI Makers Network. Such events may include one hour, half-day, and multiple day, in-person and webinar-based training sessions. The manager will effectively market all educational programs as well as enlist speakers and trainers, develop marketing and training materials, manage logistics for all sessions, evaluate sessions, and develop and work to a budget. The topics and structure of programs will be determined in consultation with the PRI Makers Network staff and advisors, members, and partners.

The position is ideal for a self-starting entrepreneur with private sector background seeking experience in the philanthropic field and skilled at managing a training program.

Job Duties
Responsibilities include but are not limited to:
• Responsible for total delivery, marketing and evaluation of assigned PRI Makers Network programs. Including:
I. Introduction to Program-Related Investing webinars and presentations.
II. Tools for Investors webinars and presentations.
III. The PRI Instituteundefineda three-day intensive training program for practitioners.
IV. The national conference
V. Other programs and workshops of interest to current and prospective members to be determined.
• Works with and supports PRI Makers Network committee members and volunteers in the participation all aspects of the education and training program.
• Seeks out opportunities and builds partnerships with other aligned foundation affinity groups and organizations in order to expand access to and participation in programs related to mission investing.
• Works with PRI Makers Network staff and its strategic partnersundefinedthe Initiative for Responsible Investment at Harvard University to plan and execute programs.
• Overall coordination of speakers and presenters including training preparation, scheduling and logistical management.
• Coordination of material development, ensuring timely and best-quality information in a style consistent with organization brand.
• Coordination of all venue, audio/visual and catering arrangements.
• Periodic travel for planning and program delivery.
• Ability to manage to a budget, including meeting revenue and cost projections.
• Integration of trainings into re-designed website and overall technology plan.
• Implementation of practices and behaviors committed to including audiences and speakers of color.
• Evaluate the effectiveness of delivered sessions and programs.

Qualifications:
• Demonstrated experience collecting, abstracting, and summarizing technical information
• Demonstrated experience conducting research by interviewing subjects and using the web
• Demonstrated experience in short-form writing for both technical and general audiences
• Preference for experience writing business case studies
• Excellent analytic, organizational, and verbal and written communication skills
• Strong Excel and Word skills
• Preference for experience using Drupal or other web-based content management system

Reports to:
Managing Director

Hours and Compensation:
• 40 hours per week
• Rate of pay dependent on skills and experience
• Benefits include medical, vision, dental, Flex-Plan and retirement

Application Process:
Please submit a resume and cover letter by email to info@primakers.net with “Education and Training Manager” in the subject line. Position is available mid-March and is open until filled. Only qualified applicants will be contacted for an interview. People of color are encouraged to apply.

Title:                Training Intern 
Days Off:     Saturday and Sunday
Department:    Operations            Status:   PT/Temporary/Hourly        
Reports to:      Director of Retail Operations & Training Specialist         Pay Range: $13-15/hour 
Position Timeline: 3/2012-10/2012 

Position Summary:

The primary responsibility of the Training Intern is to assist with the development, delivery, analysis and evaluation and maintenance of training solutions to support McLendon Hardware’s strategic direction. The Training Intern will assist in monitoring operations, resources and effectiveness of training programs. This position must work closely with the Training Specialist, Executive Team, Store Management, Training Coordinators and other Team Members.

Essential Duties and Responsibilities:

•1.)    Administrative – Assists in facilitating the use of the training room, training equipment and materials. Maintains and updates video/audio lending library. Assists in administering library loan program and tracks Team Member use. Assists with maintaining training schedules and calendars and tracking training completed for all Team Members, at all stores. Assists with facilitating training coordinator meetings as needed.

•2.)    Audit – Assists the Training Specialist with monitoring, evaluating and recording training activities and program effectiveness. Assists with assessing training needs through surveys, interviews with Team Members, focus groups or consultation with Managers, instructors or customer representatives.

•3.)    Training – Assists the Training Specialist with designing, developing, delivering and maintaining in-house training programs including, but not limited to, S.A.L.E.S, Manager-in-Training Program, Current Manager Training, Product Knowledge, Annual training, and other classes as needed or requested for Team Members, Management and Executives. Occasionally coordinates product knowledge seminars with department experts, vendors, the use of consultants, and/or outside training classes.

Other Duties:

•1.)    Performs generalist duties for the Operations Department as assigned.

•2.)    Performs other duties as needed.

Worker Qualifications:

• - Bachelor’s degree preferred; related A.A. or college course work complete or in progress considered.
• - Retail hardware experience preferred.
• - Valid Driver’s License, reliable transportation and excellent driving record.
• - Must be able to work well under pressure.
• - Must be able to work as a team and/or independently.
• - Must be able to be self- motivated, detail oriented, organized and be able to multi-task efficiently.
• - Must have excellent verbal, written, presentation and interpersonal communication skills.
• - Must be comfortable presenting in front of large and small audiences.
• - Must have excellent computer knowledge. Proficient in all Microsoft Office programs including Word, Outlook, PowerPoint and Excel.
• - Must have the ability to read and write English.
• - Must be flexible in work schedule.
• - Due to the nature and responsibilities of this position, dependable regular attendance is required.

To apply, please send a resume and cover letter to: training@mclendons.com

Overview:
At Amazon.com we're working to be the most customer-centric company on earth.  To get there, we need exceptionally talented, bright, and driven people.  If you'd like to help us build the place to find and buy anything online, this is your chance to make history.
 
We are looking for an innovative Continuous Improvement professional with Learning and Leadership Development experience to join a newly formed team tasked with building and deploying the platform for developing the next generation of Amazon’s Customer Service leaders. This position will focus on building the Six Sigma/LEAN learning curriculum, which we call our Amazon Customer Excellence System, for front line associates, business leaders and Black Belts. Solutions  must be customer-focused, nimble, leader-led, and global (will be used to develop leaders in the U.S., Costa Rica, India, South Africa and more to come.)
 
This is an individual contributor role on a highly collaborative team and will provide the opportunity to own the end to end design, implementation and management of strategic leadership program that will build strategic thought leaders and process thinkers to help grow and develop a strong leadership pipeline in a high volume, growth organization. This position is located in Seattle and requires travel up to 30%.
 
Critical Responsibilities and Skills:
• Leverage working knowledge of Six Sigma/LEAN to support improvement activity and workshops through consulting, coaching, training and facilitation as required
• Serve as a knowledge leader in program design, implementation, and talent management practices. 
• Responsible for needs analysis, end-to-end design, development, implementation and sustainment plan of programs with the goal to develop knowledge and build skills in Process Improvement, Kaizen, Lean and Six Sigma methodologies as appropriate.  
• Partner with the customer to clarify needs, business goals, and objectives and agree on how to achieve the desired results efficiently and effectively in order to develop solutions that address the root cause(s) of performance gaps rather than symptoms or side effects.
• Form cross-functional project teams, plan and organize, manage, and execute complex performance improvement projects.  Establish sign-off and approval processes for each step of the design process and ensure buy in from the field.
• Educate managers on their role in developing people as an essential part of their jobs.  Design innovative lesson plans and teaching resources that enable leader-led development in the classroom, through one-on-one coaching, and through active ongoing learning.  Develop processes to hold managers accountable for developing talent.
• Produce instructional and performance support materials to support successful leader-led development.  Build leader-led development participation and effectiveness through recruitment, training, coaching, and recognition. 
• Create and deliver train-the-trainer learning sessions as appropriate for the delivery strategy for both experienced trainers and leaders-as-teachers.  Serve as a role model for excellent instructional facilitation and develop those capabilities in others.
• Analyze the audience, content, technologies, operational constraints, and trade-offs associated with selecting the best delivery methods for each objective to optimize design and implementation strategy.
• Continually evaluate solutions not only for quality and business impact, but scalability. Conduct post-learning evaluation to understand successes and improvement opportunities for the designed solution while establishing methods for ensuring both compliance and quality.
• Create and track project plans to design and deliver world-class learning programs leveraging technology where appropriate to extend access, gain efficiency and scalability.

Responsibilities:
• At least 6 years work experience in the areas of training and training design, group facilitation, and leadership development
• Demonstrated  working knowledge of LEAN/Six Sigma principles, rules, systems and tools with  experience supporting improvement activity and workshops through consulting, coaching, training and facilitation as required in a highly customer centric environment.
• Change management and project management experience with a track record of implementing results
• Experience with global implementation of standard training programs with experience designing the solution based on local innovation for global standardization. 
• Superior impromptu speaking, classroom delivery, and group process facilitation skills.
• Applied knowledge of measurement, statistics and program evaluation.
• Program administration skills – this includes organization, managing details, keeping multiple tasks/projects on track, using time well, and doing whatever it takes to deliver reliable results.
• Strong instructional design, program management and facilitation skills and ability to support and mentor others in these domains.
• Demonstrated success working in a team environment on multiple projects with changing priorities with the ability to work both on a team (as member and/or leader) and independently deliver results
• Strong business and HR acumen, including strong problem solving skills, critical thinking, and willingness to be vocally self-critical.
• Outstanding interpersonal and leadership skills; a role model for the use of the concepts and skills we teach and ability to influence across various leadership levels
• BA or BS degree preferred with a strong academic record.

Qualifications:
• Certified Green Belt or Black Belt
• Advanced degree in a relevant field is a plus.

Contact : Courtney Conner (coconner@amazon.com)

Based at our Operations Leadership Institute in Phoenix, AZ, or at our corporate headquarters in Seattle, the Senior Manager of Operations Training Support will design a forward-thinking learning strategy and develop training programs that support our growing network of over 30 Fulfillment Centers across North America.  
 
In this role, you will build a small team of expert designers to produce the instructional tools, resources, and materials used to teach our Associates how to safely and successfully deliver to the Amazon customer every day.  You will continuously improve these training programs using an array of creative approaches which drive employee engagement, productivity, innovation, and develop overall capability in line with the Amazon culture.  The implementation of the training programs will carried out by local learning teams at each Fulfillment Center.
 
RESPONSIBILITIES
• Drive the continuous improvement and scalability of our operations training programs through strong instructional design, use of technology in learning, best practices in OJT, solid deployment strategy, and standards for instructional quality and efficiency.
• Collaborate with operations SMEs to design and implement pre-opening and opening new Fulfillment Center training programs and processes.
• Hire and develop a high performing team.  Lead your team to great results, creating a positive and empowering work environment, and supporting employees to leverage and grow their skills and achieve results.
• Lead with high tolerance for ambiguity, while providing clear direction to internal team members.
• Contributes to an environment where individuals take pride in a job well done, work hard and have fun; where people are learning every day from one another in a feedback-rich work environment. 
• Provide functional leadership to support the results achievement of learning teams in the field.  Establish a community of practice of learning professionals and SMEs across the organization to share best practices and leverage organizational capability to the fullest extent.
o Maintain knowledge of current industry thinking and trends, and regularly communicate thought leadership in this area as necessary.
o Manages instructor training process. Teaches others effective techniques for training in on-the-job. 
o Provides frequent communications to stakeholders including updates, measurement reports, requests for information, and collaboration.
o Assists with development of instructional materials as needed.
• Oversee content design and development to ensure projects are prioritized, solutions meet the needs of the stakeholders and end users, and timelines are met.
• Provide expertise on new learning approaches, technology and tools through continuous research to ensure our solutions deliver innovation.
 

Responsibilities:
• 10+ years of current eLearning and development experience with organizations known to have “best-in-class" learning functions, with progressive experience in a people leadership capacity.
• Demonstrated track record of implementing people, process, and technology changes with impact and high levels of employee engagement.
• Facilitation: Must have proven expertise in facilitating formal classes (ILT and CBT), managing meetings and group processes to ensure that the objectives of the group are achieved.
• Formal training and experience with instructional design.
• Ability to analyze and resolve complex issues, both logical and interpersonal.
• Advanced technical skills in MS Office (Word, PP, Excel), elearning authoring tools,
• Excellent written and verbal communications, including presentations/public speaking skills
• Bachelor’s degree in Instructional Design, Learning Technology, Organizational Development or related field is required

Qualifications:
• Corporate learning and development experience.  Preferably with fast-paced production environments like logistics, manufacturing, or food and beverage industry.
• Preferred: Masters in Learning Technology.
• Preferred: Certifications in Curriculum Design and Delivery Methodologies
o Strong results orientation with a demonstrated ability to oversee practical, solution-driven initiatives and processes that quickly add value to the business.
o High energy and resourceful leader with the capability to quickly take control of responsibilities and establish himself/herself as a credible strategic business partner.
• Has a drive to innovate, continuously raising the bar for execution.
• Anticipates need to re-prioritize; can lead team to shift gears, and comfortably makes decisions based on new information.

Contact : Courtney Conner (coconner@amazon.com)

Job Title: Senior Workforce and Employee Development Specialist

Closing Date/Time: Tuesday, February 28th at 4:00 PM (PST)

Position Description:

Seattle City Light, a department of the City of

This position is part of the Workforce Development Unit which is in the Human Resources Division and is responsible for City Light’s training and development programs and organizational development efforts for approximately 1,800 employees. This position will research, formulate and implement best practices for succession planning, and oversee the training and development aspects of the Department’s performance management program and create a strategic approach to training for technical and management skills. This position will design and present training and program proposals including budget, coordinate program implementation, and review proposals from other work groups. This position will report to the Workforce Development Manager.

Job Responsibilities:

This position will be part of the team responsible for developing and implementing workforce development and succession planning programs to attract, retain, promote, and grow a diverse workforce. Working closely with field and professional employees, managers, executive leadership, and other Human Resources staff, this position will accomplish the following:

• Work closely with individual employees on training plans and educational opportunities;
• Manage the tuition reimbursement program;
• Coach managers on how to assess employee performance and develop training plans;
• Develop, implement and facilitate mentorship and internship programs;
•  Job shadow skilled trades employees and work with them and their management on technical training opportunities and leadership development opportunities;
• Work closely with managers of new employees to ensure training and feedback is provided during the first critical weeks and months on the job;
• Evaluate job class groups as career ladders for upward mobility and develop options for better aligning with business needs and analyze potential paths into such ladders;
• Research performance management techniques and effectiveness and identify ways to apply to employee development;
• Develop and implement an effective model for leadership and staff succession; research current and potential vacancies and staff demographics to improve forecasting of retirements; survey management for critical succession needs of business units;
• Evaluate reorganizations and business process changes for impact on workforce development and career progression;
• Research developments in training methodology and assess changes in technology for effect on workforce development, impacts on job and training requirements, and implications for organization and business processes;
• Actively promote and support key strategic Citywide and Utility initiatives.

Qualifications:

Education: Bachelor's Degree in Human Resources, Education, Social Science, Business or Public Administration, Organizational Development or a related field (other combinations of education, training and experience will be evaluated on an individual basis for comparability).

Experience: Three years of professional experience in workforce development, adult training/education administration, training project management, educational consulting, human resources or a closely related field. Strong written and oral presentation skills.

Certification/License:  Driver’s License or equivalent mobility.  

Additional Information:

Desired Qualifications: The successful candidate will be passionate about employee development and possess a strong desire to develop, drive, and implement new programs. Ideally, he/she will have progressively responsible experience in the areas of workforce planning, succession planning, training, and/or related human resources generalist experience in a fast-paced, culturally diverse environment. He/she will be interested in working with our field crews to learn their jobs and identify gaps in current training programs. He/she will have excellent communication skills, both oral and in writing, and impeccable judgment.

Job offers are contingent on the verification of credentials and other information required by the employment process including the completion of a background check which includes criminal history and driving history review.

Want to know more about Seattle City Light? Check out our web page: www.seattle.gov/light/.

For more information and an Online Application Form, visit http://www.seattle.gov/jobs/ by 2/28/2012 at 4:00 pm.

The City is an Equal Opportunity Employer that values diversity in the workforce.

Northwest Farm Credit Services, a 9+ billion dollar agricultural cooperative that provides financing and related services to agricultural producers is seeking a Training Specialist to work in the Spokane, WA Corporate Headquarters. The Training Specialist is responsible for assisting the VP of training to accomplish the training objectives of Northwest FCS. Duties include but are not limited to designing, developing and delivering training in a blended learning environment. This includes providing classroom instruction, facilitating webinars and developing computer based training. Collaborates closely with Northwest FCS business unit leaders, project managers and instructors to obtain information required to develop and maintain all training materials. Reviews and evaluates training materials prepared by other instructors, revises and amends materials as needed. Assists in the administration of the Learning Management System and maintains other online learning assets. Through actions, this position provides excellent customer service and creates a positive image of the Association to customers, employees and others. This position requires a Bachelor’s Degree in Business, MIS or related field. Must have at least 3 years of applicable professional experience including demonstrated capability in training others, preparing training materials, instructing and developing computer based training. Must have strong computer skills, excellent communication and organizational skills. Must demonstrate ability to think strategically, manage execution and organize and prioritize work.

For immediate consideration, please visit our website and apply online at www.magnificentcareers.net

Equal Opportunity Employer

We are looking for several individuals with strong background in adult learning who are experienced in all aspects of developing business and/ or manufacturing training for adult learners. SOJT experience a plus. Currently a yearlong commitment with a high likelihood of continuance into 2013 and beyond. Interested parties can forward a resume and cover letter to jeremy.l.jordan@boeing.com.

Basic Qualifications:

• · Experience with ADDIE lifecycle and developing training, from Needs Analysis to final delivery
• · Strong background in SME interaction and interviews
• · Observing and documenting complex processes for training development
• · Rapid instructional design
• · Evaluating the effectiveness of training at all levels, both formally and informally
• · Ability to multitask and take direction from other developers / team (no ego issues)
• · Able to navigate working as both part of a larger development team and as a independent project owner, often simultaneously
• · Strong background in Adult Learning Theory

Preferred Qualifications / Nice to Haves:

• · Experience with SOJT, eLearning and other models of adult training
• · Developing training in a manufacturing environment
• · Photography and/or video recording and editing experience
• · Adobe software knowledge (Photoshop, video editing, Captivate)
• · Experience navigating projects involving buy in and feedback from many stakeholders
• · Project Management experience, including Microsoft Project

_______________________________________
Jeremy Jordan
Employee Development Specialist – Auburn Pipeline Project
IAM / Boeing :: Joint Programs

(425) 698-8482