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Revenue Operations Educator

June 05, 2019 12:25 PM | ATDps Admin (Administrator)

GENERAL PURPOSE OF THE JOB

The Revenue Operations Educator II supports the development and delivery of training programs and initiatives – they provide impactful learning experiences and resources to build skills and competencies across the organization. The educator role also supports new hire on-boarding and other department-specific training needs.

ESSENTIAL DUTIES & RESPONSIBILITIES

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.

  • Trains new and existing teammates
    • Training covers Revenue Operations systems, functions and processes or general professional development topics
    • Delivers training to offsite teammates virtually or in person, as required
  • Leads, partners and supports customers on training projects and talent development initiatives
  • Builds and maintains strong customer, and subject matter expert relationships to gather ongoing needs assessment information and build curriculum content
  • Designs and creates training materials including facilitator guides, participant workbooks, presentations, and job aids
    • Makes improvements to class materials on a continuous improvement cycle
    • Ensures training materials are updated, relevant and support current processes and procedures
    • Creates and distributes communications as required
    • Develops pre and post-assessments for training engagements
  • Administers Revenue Operations training programs – including scheduling, delivery, tracking, administration and evaluation.
  • Supports teammate growth and development
    • Provides 1:1 coaching
    • Researches information required to answer Revenue Operations questions
  • Attends  and/or facilitates team meetings and conference calls
  • Serves on business related committees and report results to the Training Team
  • Coaches others on an ongoing basis (Educator I)
  • Travel required: up to 25%
     

MINIMUM QUALIFICATIONS

Education, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required.

  • High school diploma or equivalent required
  • Bachelor's degree in Communications, Education or related area preferred
  • Minimum of two (2) years training experience required (in any of the following areas)
    • Training needs analysis
    • Curriculum and training design
    • Training delivery and evaluation
  • Strong knowledge of Adult Learning Theory and Facilitation Methods required
  • Effective training and presentation skills required
  • Healthcare industry experience preferred
  • Effective planning and management skills
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Word, Excel, PowerPoint and Outlook required; basic proficiency in Microsoft SharePoint preferred

DaVita is an equal opportunity employer – Vet and Disability. To learn more about what this means click here.

The role is currently in Tacoma, and will be relocating to Federal Way in late 2020/early 2021

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CONTACT US

ATD Puget Sound Chapter
P.O. Box 46368
Seattle, WA 98146

©-2019

Email:  contact.us@atdpugetsound.org


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