Overview

The Training Specialist is instrumental in assisting with implementation of PCC’s organizational training strategy.  Working collaboratively with store and office management, they help with the design and delivery of PCC’s training curriculum that reflects our values, behaviors and commitment to our triple bottom line.

 

Open until Friday, October 11th. 

Main Job Responsibilities

• Works in conjunction with the Training Manger, Store Operations and Store Leadership to conduct needs analysis, define processes and create training content for various roles and departments within the stores
• Researches existing operational content, determines validity and makes necessary updates
• Assists with development of new content and materials for upcoming co-op-wide training programs
• Facilitates training sessions and orientations
• Maintains reference library for training education materials
• Is responsible for coordination of training events
• Keeps current with training trends, developments and best practices
• Works effectively and collaboratively as a team member and across the organization
• Handles confidential information using discretion and judgement
• Performs other duties as assigned

Reporting Relationships

• Reports to: Training Manager

Qualifications and Skills

REQUIRED:

• At least 3 years’ experience working in a training department or Human Resources
• 1-2 years’ experience defining and developing training for operational processes
• Knowledge of Adult Learning Principles
• Project management skills including ability to plan, multi-task, think creatively, problem solve and manage time effectively
• Excellent attention to detail and follow through
• Professional verbal and written communication and excellent listening skills
• Experience with training facilitation and presentation
• Strong computer skills and proficient with Microsoft PowerPoint and Word
• Available to work some evenings and weekends and able to travel to all store locations
• Passion for working with people and developing relationships
• Familiarity with the retail grocery industry

PREFERRED:

• Experience working in a retail grocery industry or food service
• Knowledge or skills in micro learning, gamification, design thinking and e-learning
• Experience with behavioral styles, situational leadership and servant leadership
• Bachelor’s degree in Business, Human Resources or related field

Behaviors and Competencies

PCC is a company where culture and values are at the heart of who we are and what we do.  Everyone at PCC is expected to:

• Collaborate
• Demonstrate Kindness
• Focus on the Customer
• Instill Trust
• Value Diversity