Sr Designer, Instructional
This position is responsible for creating, modifying, and enhancing a diverse array of complex instructional design projects for the purpose of improving the performance of individuals and groups in the Business Markets organization.
Primary Responsibilities:
Instructional Design
· Conduct needs analysis which articulate the current state, end state, and gap to which the intervention is targeted.
· Able to identify the end user’s perspective and create a learning experience that will meet the program’s objectives.
· Determine the proper blend of instructor-led, hands-on,virtual and web-based training to be used in a given solution.
· Actively researches and recommends innovative training tools and technologies to create cutting edge learning solutions including e-learning, WBT, Simulation, video, multimedia, etc.
· Recommend and present training solutions to leadership that meet business objectives and maximizes benefits to customers and employees.
· Partner with subject matter experts to obtain information and validate courseware content.
· Use innovative learning methodologies such as case studies, engaging stories, and business sales specific scenarios to reflect content, audience, and business needs.
· Leverage learning technologies to create blended solutions including ILT, VILT, online and OTJ learning.
· Ability to work in Rapid Instructional Design
· Work with vendors as needed to develop assessments, content, systems, etc.
Graphic Design
· Create design concepts and sample layouts based on knowledge of layout principles and esthetic design concepts.
· Develop graphics and layouts for training materials, presentations and internal websites
•Partner with stakeholders and team members to create templates, logos, etc. that align with team brand.
•Develop and maintain archive of images, photos or previous work products
•Research new software and design concepts
Project Management
· Manage multiple projects simultaneously while maintaining close attention to detail and meeting short, frequently changing deadlines
· Create and manage training project plans to deliver results.
· Utilize project management skills to define and meet project milestones, communicate issues and risks in a timely manner, and manage customer expectations.
· Strong project management and planning skills: Ability to lead a project with limited guidance and lead a small project team.
Build and Maintain Client Relationships
· Develop and maintain consultative relationships with key stakeholders to identify requirements. Work with internal partners and business Subject Matter Experts to identify new training needs and map them to the appropriate tools/systems.
· Maintains field knowledge and expertise by participating in channel meetings, sales calls, initiatives and events.
Training Effectiveness
· Work with internal partners to develop criteria to measure learning impact.
· Continually evaluate the effectiveness of training by developing and implementing post- instruction evaluation tools and criteria, such as focus groups, classroom observations and in field observation.
Job Qualifications:
· Bachelor’s degree in Instructional Design, Business, Communication, Graphic Design or related field, or equivalent work experience required. Five plus years demonstrated success with increasing responsibility and various assignments in designing training courses.
· Knowledge of layouts, graphic fundamentals, typography & limitations of the web; have the ability to storyboard or translate ideas to team and develop innovative graphic solutions.
· Demonstrated problem-solving skills, attention to detail and focus on quality.
· Demonstrated effective time-management/prioritization skills. Is process-oriented and driven to streamline training/knowledge-related procedures
· Ability to work within a collaborative environment, multi-task, while maintaining a sense of urgency to work within aggressive timeframes.Strong written and verbal communication skills.
· Strong interpersonal and team work skills.Ability to take initiative and be proactive without waiting for direction.
· Ability to work independently with limited guidance and meet deadlines.
· Ability to manage scope, time and budget, and negotiate with key stakeholders with conflicting needs.
Knowledge, Skills, Experience
•5 – 7 years related experience in instructional design, technical writing, and/or curriculum development supporting a sales organization.
•Excellent oral and written communications skills
•Graphics design experience required (Photoshop, Flash, Illustrator, etc.)
•Authoring Tools experience required (Articulate Captivate, Camtasia, Adobe Creative Suite)
· Exceptional Microsoft Word, Excel, PowerPoint skills
· Demonstrated success in Business Markets and /or management experience desired (preferably with outside sales teams)
· Video production experience required
· Working knowledge of HTML5/Java experience desired
· A strong technical aptitude is required. Working knowledge of SharePoint and Access is desired.
