Learning and Development Specialist

Role Purpose

Plan, organize, and execute a broad array of technical HR projects and program deployments for Talent Management and Learning and Development, including leading requirements gathering, business process design, communications, change management, and L&D administration to achieve project and/or program goals and adoption. Serves as the first point of contact for employees at all levels around the world, and external training partners for learning and development.

Job Description

General Responsibilities:

Independently provide project management for Talent Management and Learning and Development function(s) for technical projects, apply project management discipline for project planning, requirements gathering, process design, communications, change management, and project status reporting.

Track progress and proactively follows-through on individual and collective project activities and tasks; monitor adherence to project plans, taking into account cascading and interrelated dependencies in reflecting/validating project status at any given time; and documents project work products. Anticipates obstacles and recommends solutions.

Provides independent support for larger program efforts within Talent Management and Learning and Development, including logistics, communications, and intranet site(s); ensure collateral and sites remain up to date; advise on site or collateral enhancements (e.g., program or course catalogue, and other promotional materials to embed programs within the business and increase adoption).

Consult with HR Business Partners and assist with ad hoc business L&D requests to assess needs, evaluate solutions, and provide creative recommendations. Research availability of a variety of courses offered by external organizations and offers sound judgment and advising to internal clients based on client’s expressed need, business strategy, and appropriateness.

Administer Learning Management System: manage and archive training records; manage all L&D data, including enrollment and completion; and compile and prepare statistical reports with interpretation for management review. Coordinate all global classroom and online training; including utilizing, maintaining and/or updating the LMS; scheduling workshops, instructors, venues, and rooms; assisting instructors with room setup and other training requirements; register workshop participants; and generate related documents.

Respond to all employee L&D issues appropriately, assisting customers and problem-solving to resolve issues.

Main point of contact for all L&D vendors; responsible for materials ordering and shipping, accounts, and accurate and timely invoice processing.

Requirements:

. Minimum 5 years functional HR experience and specialization, general experience with Learning Management Systems.

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