In this ATDps “Under the Hood” at Starbucks, we’ll start by immersing you in the four fundamentals of brewing coffee. After a formal coffee tasting, we’ll share a case study and our innovative approach to onboarding new partners and leaders to the company and showcase how we embed our culture, mission and values into our programs.
As a group of talent development professionals, we’ll collaborate on our greatest challenges when it comes to achieving practical business goals. We'll close by touring the iconic and historic Starbucks Support Center in SODO.
In this session, you will learn:
- How to brew and taste great coffee!
- How Starbucks onboards new partners and leaders
- How Starbucks leadership views partner development
- About the talent development challenges Starbucks is trying to solve with others
2:00-2:30 Coffee Experience
2:30: Coffee Tasting
2:35-2:45 Starbucks Approach to Development
2:45-3:15 Starbucks Approach to Onboarding
3:15-4:15: World Café Activity
4:15-4:20: Closing Ceremony
4:30-5:00 Building Tour
5:00 Social Hour at SODO Reserve
Your Hosts for Under the Hood at Starbucks Support Center
Regan Dahlstrom is a manager of learning and development on the Global Talent & Inclusion team focused on Leader and Team Effectiveness.
Heather Chance is responsible for leading the enterprise learning team on the Global Learning & Development team. Her team's focus is leadership development across the enterprise.
Gina Bjorklund is a learning program manager on the Global Learning & Development team responsible for Professional Development
Anika Duvall supports the learning and development efforts for the Store Development organization, including real estate, design, construction and facilities.
Frank Fuoco is the learning program manager for Starbucks Technology and focused on the digital transformation of our partners’ skills and competencies.
This event will be followed by a no host bar happy hour at Starbucks SODO Reserve Store.
Starbucks Support Center does not have long term parking. We strongly encourage you to take public transportation. Public parking lots are located near the SSC. When arriving, enter the lobby on the first floor and take elevators to 3rd floor. Follow the signs to the Starbucks Conference Facility.
Starbucks began in 1971. Back then we were a roaster and retailer of whole bean and ground coffee, tea and spices with a single store in Seattle’s Pike Place Market. Today we are privileged to connect with up to 90 million customers each week to deliver the Starbucks Experience in more than 28,000 retail stores in 76 markets around the globe.
Being a Responsible Company
Starbucks has always been committed to having a positive impact on our partners, our customers and on the communities we serve- one person, one cup and one neighborhood at a time. We are re-defining the role of a for-profit company by focusing on areas where our commitment and scale can make the biggest impact:
- Making coffee the world’s first sustainable agricultural product by doing our part to improve the lives of 1 million people in coffee communities around the world.
- Building and operating the world’s largest green retail business, minimizing our environmental footprint and inspiring others to do the same.
- Investing in pathways to opportunity through education, training and employment.
- Strengthening communities by welcoming all and creating impact on issues that matter.
To inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.