Join Guest Facilitator, Brent Kobayashi, as he shares his team’s journey on how DaVita Revenue Operations was able to evaluate the learning impact of key training programs by implementing a Kirkpatrick level 3 evaluation. Learn the challenges the team faced along the way and the strategies used to integrate the evaluation into daily business operations. Brent will share the data collection tools and dashboard used to monitor the training effectiveness. Participants will be encouraged to share their own successes and challenges of evaluating learning impact within their own organization.
1) Identifying customer expectations
2) Communicating and gaining support
3) Defining strategies, design and measurements for success
Manager, Training and Development
Revenue Operations, DaVita
A senior talent development and learning professional, Brent has led learning and talent development teams in designing and delivering programs that focus on impacting behaviors and improving results for some for the top companies in their industries including Four Seasons Hotels and Resorts (FORTUNE Magazine’s 100 Best Companies to Work For) and DaVita Kidney Care (Training Top 125). He is highly regarded for ability to nurture strong relationships with internal and external stakeholders and being a collaborative team player who delivers fresh ideas, a creative perspective and tremendous energy to every endeavor.
5:30 pm - 5:45 pm Virtual Networking and Introductions
5:45 pm - 6:45 pm Discussion
6:45 pm - 7:00 pm Wrap up and networking
This is a virtual meeting. Access information will appear on your confirmation and also sent the day prior to the program.
ATD Puget Sound ChapterP.O. Box 46368
Seattle, WA 98146
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