Posted 4/21

DESCRIPTION

Learning Specialist - GSO Training & Development

Job ID: 390482 | Amazon Corporate LLC

The Global Security Operations (GSO) team is seeking a Learning Specialist to join our Onboarding, Training, and Development (OTD) program. This Seattle based role, will work to analyze, design, develop, implement, and evaluate global security training and development initiatives and offerings. This individual will play a pivotal role in assuring the operational readiness of the Amazonians responsible for site security and loss prevention globally. To do so, the Learning Specialist will facilitate scoping meetings with Subject Matter Experts and technical project leads and drive training and communication launch plans. This will include effectively surfacing operational goals, learning outcomes, and performance objectives then developing strategies and acquiring resources to achieve them.

Key Responsibilities
· Implementation of program best practices, style guides, and templates to scale course offerings globally
· Contribute to the improvement of processes and curriculum templates to minimize the development time for new training materials
· Perform training gap analysis to identify knowledge and skills gaps then develop sustainable and scalable learning solutions to remedy those gaps
· Development and implementation of standard onboarding processes globally
· Management of multiple curricula development projects simultaneously
· E-learning development and design
· Coordination of training localization that assists us in serving a global customer base
· Designing and developing online job aids and reference material as well as writing instructional content that supports multiple methods of delivery (classroom, on-the-job, online, etc.)
· Foundational knowledge in the psychology of learning and in systems thinking and analysis
· Great eye for usability and judgment for when/how to leverage graphical solutions to convey information.

BASIC QUALIFICATIONS

Basic Qualifications
· 2+ years of related work experience; such as Instructional Design, Curriculum Development, or a Trainer/Instructor
· 2+ years of experience in a customer service driven environment
· 2+ years of proven project management and program management experience
· Experience with Learning Management Systems such as KNet, Maestro, Canvas, Moodle, etc.
· Extensive experience with Microsoft Office applications, especially Outlook, Word, Excel, PowerPoint, and SharePoint

PREFERRED QUALIFICATIONS

Preferred Qualifications
· Bachelor’s Degree
· Workplace training and development experience preferred
· Excellent written and verbal communication skills, including presenting to Key Stakeholders, senior leaders and large training groups in-person or remotely
· A proven track record for performing well in spite of complex or ambiguous challenges
· Experience with E-learning software such as Articulate Storyline, Captivate, or Camtasia
· Some Visio, HTML, Photoshop, Dreamweaver experience a plus
Amazon is an Equal Opportunity Employer. Amazon offers competitive packages including comprehensive health care, 401(k), restricted stock units, growth potential and a challenging and exciting work environment.

https://www.amazon.jobs/en/jobs/390482