Are you a learning and development professional looking for a new challenge? Do you have a passion for contributing to the success of others success through their professional development? If you thrive in a collaborative team environment and are motivated to help us make a difference at Washington Federal, this position may be for you!

The Learning and Development Coordinator is responsible for the execution of program excellence through organizational skills and a strong attention to detail. This role supports a team of 12 in the delivery of courses across Washington Federal’s regional footprint (Washington, Oregon, Idaho, Nevada, Arizona, New Mexico, Texas, and Utah). The L&D Coordinator will work closely with the Director of Learning and Development and other team members to ensure seamless execution of programs that are delivered by the Learning and Development team.

Primary Responsibilities

• Works closely with Director of Learning and Development Manager to ensure flawless delivery of all classes, programs and projects.
• Takes ownership for identifying the details of each class, program ad project.
• Plans for onsite and virtual trainings.
• Looks ahead so that classes and virtual classes are ready for delivery.
• Supports a highly performing team in being even better!
• Schedules events and communications as necessary
• Produces reports on scheduled events.
• Improves process efficiencies.
• Supports facilitators in live and virtual classroom delivery.
• Stays current on all assigned eLearning courses.

Key Competencies for Success

• Ability to manage the details of projects, schedules and deliverables.
• Works well independently or with minimum direction.
• Excellent written and oral communication skills
• Desire to be a part of and support a high performing team.
• Strong understanding and appreciation of Washington Federal’s policies, procedures, and compliance requirements.

Required Qualifications

• Experience for managing detailed projects, preferably in a learning and development environment but not necessary.
• Strong organizational skills
• Strong written and verbal communication skills.
• Travel less than 10% of the time.

Preferred Qualifications

• Financial industry or retail banking experience preferred but not necessary.
• Learning and Development experience preferred but not necessary.

Knowledge and Skills

• Excellent verbal and written communication
• Excellent organizational skills.
• Ability to work both independently and in teams, with minimal supervision.
• Tech savvy, and able to independently problem solve or troubleshoot.
• Demonstrated ability to quickly learn programs, software and systems and effectively train others.
• Demonstrated ability to manage and prioritize a complex workload and aggressive schedules in order to meet deadlines.
• Self-motivated with solid organizational, time management and administrative skills.