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  • July 01, 2019 6:30 PM | ATDps Admin (Administrator)

    The Value of Coaching in High-Tech, from Seattle! Presentation and panel discussion with Seattle High-Tech business leaders   


    If you are a #manager in high tech, this is a great event for you to learn about #coaching and its impact on high-tech. July 1st at 6:30PM on Zoom. Register nowICF Washington State is hosting this with International Coach Federation Global board Chair Jean-Francois Cousin.   

  • June 29, 2019 10:12 PM | ATDps Admin (Administrator)

    Senior Instructional Designer

    If you believe in Positivity, Authenticity, Extraordinary Service, Integrity and contributing to Team success: a Moneytree career may be right for you!

    Based out of our Corporate office located in Renton, WA, the Senior Instructional Designer will be a part of the Moneytree Learning & Development Team working with various instructional delivery mediums. You will help lead the team to create and continuously improve learning experiences using approaches that engage learners and drive learning and performance. Our team develops training content that includes interactive eLearning, simulations, videos, instructor-led training, virtual instructor-led training, study guides, worksheets, and job aids.

    Your Skills and Experience

    • Project management skills with the ability to document and communicate project plans, monitor work in progress, and achieve project milestones/end results
    • Meticulous attention to detail
    • Excellent written and verbal communication skills, including listening
    • Highly professional and Customer-focused
    • Ability to communicate difficult concepts and processes using clear and simple language and visuals
    • Focused on the learner experience and learning outcomes
    • Experience developing eLearning, online tutorials, collaborative learning environments, and blended learning programs
    • Engage with SMEs and stakeholders in a professional and inquisitive manner
    • Able to effectively give and receive feedback
    • Ability to work independently and on a team
    • Flexible, adaptable and emotionally mature
    • Lifelong learner with a growth mindset who is naturally curious; asks “why” and “how”
    • Proficiency in MS Office Suite (Outlook, Word, PowerPoint, Excel, OneNote), Adobe Acrobat and InDesign
    • Working knowledge of Adobe Creative Suite
    • Experience with or ability to learn iSpring, Vyond, Adobe Captivate, and LMSs

    Responsibilities

    • Manage projects, document and communicate project plans, monitor work in progress, and achieve project milestones/end results
    • Develop and design quality print and online course materials including: eLearning, tutorials, software training, job aids, micro learning, collaborative learning environments, and blended learning programs
    • Develop and design exercises and activities that enhance the learning process using tested instructional design theories, practices and methods
    • Advise and mentor Instructional Designers
    • Maintain, review, edit and redesign existing print and digital training materials
    • Work with subject matter experts to identify target audience’s training needs and effectively implement appropriate training design and solutions
    • Organize and maintain project documentation and course folders
    • Ensure all business policies and procedures are adhered to in the development of training programs
    • Adhere to Moneytree’s business policies, procedures and employment practices

    Moneytree offers an attractive wage and benefits package, including:

    • Competitive compensation package including holiday pay, paid vacation and paid sick leave
    • Medical, Dental and Vision Insurance as well as Life and Long-Term Disability Insurance
    • Retirement Profit Sharing Plan and 401k
    • Tuition Reimbursement
    • Adoption Assistance
    • Pet Insurance

    Ready to get started? Visit our careers page to apply.

    We value equal opportunity and workforce diversity. Moneytree is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender, protected veteran status, disability, or any other characteristic protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please let us know.

    Please note that the description above has been designed to indicate the general nature and level of work. It is not intended to be a comprehensive list of the duties and responsibilities of the position; duties, responsibilities, benefits, and perks may be subject to change.

    Job Type: Full-time

    Location: Renton, WA

    https://www.moneytreeinc.com/career-opportunities


  • June 29, 2019 9:47 PM | ATDps Admin (Administrator)

    Short Description

    Do you thrive in a creative atmosphere and enjoy designing dynamic and innovative solutions for adult learning? The type of learning that helps others increase their effectiveness, makes the client happy and fosters those “light bulb moments” for learners?   If you are pursuing a new opportunity to grow while making a positive difference in a learning and development environment, Avista may have the role for you. 

    Avista is seeking a solutions builder who wants to work in a collaborative environment with a strong company culture, to design and develop a variety of learning offerings.

    If you are a talented, detail-oriented professional who enjoys problem solving, and developing creative training methods, we encourage you to apply for our Learning and Development Coordinator position.

     

    Job Description  

    Avista is seeking a solutions builder who wants to work in a collaborative environment with a strong company culture, to design and develop a variety of learning offerings.  If you are a talented, detail-oriented professional who enjoys problem solving, and developing creative training methods, we encourage you to apply for our Learning and Development Coordinator position.  

    Requirements

    We are looking for someone with a few years of experience in instructional design, training, and e-learning development,  along with related education and/or certifications. In this role, you will identify business learning needs, manage learning and development (L&D) projects, collaborate with subject matter experts, develop instructional materials, and implement effective learning solutions. You should also be clear and concise communicator who is comfortable working with teams and individuals of varying levels in an organization.

    • Experience designing and deploying a variety of learning and development programs that meet client needs via multiple approaches, including web-based, instructor-led, and blended learning methods.
    • Experience with instructional design, especially eLearning, performance   and understanding of adult learning principles.
    • Effective interpersonal skills, including ability to collaborate, facilitate, influence, resolve conflicts and build consensus, gain support and lead adoption of change across stakeholders.
    • Project management skills and the ability to execute on multiple assignments with minimal supervision.
    • Analytical and problem solving skills for identifying client needs, developing successful solutions, logically organizing and conveying complex information clearly, and measuring the results/impacts of offerings… in ways that clients and learners find valuable.
    • Exemplary communication skills: written, visual, verbal, and presentation.
    • Proven ability to be a trusted, valued and effective contributor within and across teams.
    • Strong computer skills including MS Office Suite and proficiency with authoring tools/design software (Articulate 360 preferred). Experience working with a Learning Management System.
    • Combinations of related education, professional certifications and experience will be considered. 

     

    Click here to apply: https://recruiting2.ultipro.com/AVI1000AMAST/JobBoard/362abf68-95c3-4b17-a39d-76a6efe5ff18/?q=&o=postedDateDesc


  • June 20, 2019 5:11 PM | ATDps Admin (Administrator)

    Seattle Area

    Kalles Group is a Seattle Security, Business, and Technology consulting firm on a mission to redefine professional services with the human workplace. Our subject-matter expert engagement teams are built to succeed. We align diverse career paths to bear on pressing business and technology challenges.

    Kalles Group Business and Technology Consulting is a platform for you to become someone better through your work.

    Team and Role Overview

    We are seeking a Security Awareness Trainer/Instructional Designer to join the Kalles Group Team. This person will be leading, designing, and delivering new courses to advance the effectiveness of Kalles Group's Tech Learning Programs. In addition to classroom training, the Security Awareness Trainer/Instructional Designer will assist with innovative solutions such as engaging blended learning deployments.

    Key Outcomes, Year 1

    Develop a comprehensive security education and awareness program, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats.

    Develop training materials to include training handbooks, awareness content, computer and web-based tutorials, and standard operating procedures.

    Develop targeted security communications for a broad spectrum or learners, from assistants to

    Review and compile insights to develop user journeys and customer learning paths

    Plan, market, and facilitate standardized security awareness training content in a variety of settings, including classroom, online, and blended solutions.

    Plan and facilitate 1:1 and small group training sessions to build workforce knowledge, skills and abilities.

    Take technical details and translate for a non-technical user

    Partner with security team and program leaders across the organization to ensure that security education and awareness needs are met.

    Qualifications

    Background in Security Awareness education

    Proven understanding of Adult Learning Theory

    Experience developing Technical Education and Awareness programs and strategies.

    Knowledge of enterprise IT organizational, business, and technical environments

    Ability to learn complex, difficult concepts with minimal assistance

    Excellent organizational, analytical, and problem-solving skills

    Ability to develop creative and innovative solutions to complex security and risk related issues.

    Strong program management experience and the ability to prioritize and balance multiple projects simultaneously.

    Customer-focused attitude – a customer advocate

    Excellent communication skills and the ability to effectively collaborate with technical and senior business staff and management.

    Content Curation experience a plus.

    Preferred Tools

    Strong knowledge of PowerPoint, Outlook, and Cloud File Storage such as SharePoint Online, Dropbox Business, and OneDrive for Business

    Basic Excel and Microsoft Teams experience

    OneNote experience including Outlook integration

    Online learning development tools such as Captivate, Storyline, Articulate, Camtasia or similar.

    SharePoint experience preferred


  • June 20, 2019 4:51 PM | ATDps Admin (Administrator)

    Business Development / Sales Seattle, Washington

    Apply

    In just a little over a decade, PitchBook has grown into a global organization with offices in Seattle, San Francisco, New York and London. With consistent high double-digit growth since 2009, the company has become the industry’s leading source of private market data, serving more than 3,000 clients around the world.

    As a four-time winner of the Best Workplaces in Washington award, PitchBook is committed to fostering an open, collaborative work environment driven by excellence, inclusion and fun. Our culture is at the heart of our success, and it’s something we work on every day.

    Our primary home for the last decade, PitchBook’s Seattle office has grown from humble beginnings in a 200-square-foot windowless room to our current three-floor home in a downtown skyscraper. Located just blocks away from Pike Place Market and historic Pioneer Square, our headquarters boast stunning mountain views, open collaboration spaces and a startup culture that emphasizes hard work and camaraderie. Working in our Seattle office means growing your career alongside smart, dedicated people in the city where it all began.

    About the Role:

    We believe that quality training and onboarding for our employees is an integral part to the success we’ve had over the past 10 years. These elements allow our staff to be supported in their roles and build a culture of learning within our offices.

    The Sales Trainer partners with stakeholders across the organization to design, develop and execute impactful learning and development solutions that identify and grow individual capabilities and build organizational knowledge specifically, in our Seattle office.

    As a member of the Sales organization, this person will facilitate, refine and measure all training programs within the Seattle office aimed at making an impact on annual sales goals and product and industry comprehension. Additionally, this person will work cross-functionally with the People Development, Customer Success, and Sales Training teams in New York and London to ensure learning and development standards for all employees within the Seattle. This person will also execute onboarding programs for all employees that encompass PitchBook University and Sales Acceleration (aka Makin Bacon) training.

    Our ideal candidate has a demonstrated track record of impactful training facilitation, project prioritization and professional communication.

    Primary Job Responsibilities:

    Master and facilitate existing training programs including PitchBook University, as well as Sales, product and industry specific programs.

    Refine and deliver sales training programs effectively for Seattle client base.

    Effectively structure and execute onboarding programs for all Seattle employees.

    Work with sales leadership to evaluate sales team performance to ensure consistencies across offices.

    Partner with senior leaders to identify overall training needs for the Seattle office.

    Provide follow up leadership and sales coaching on sales methodology post roll out to support further adoption and reinforcement.

    Report on training program effectiveness and adjust programs as needed.

    Be resourceful to learn and master the complexities of the industry that PitchBook serves (specifically: private equity, venture capital, and M&A).

    Be an enthusiastic ambassador of the company’s culture and mission.

    Implement Adult Learning Theory and blended learning techniques to refine L&D programs that are both compelling and effective.

    Create and maintain various reports and systems as requested.

    Participate in various People Team & Sales initiatives and projects as requested.

    Skills and Qualifications:

    Bachelor’s degree or equivalent experience required in sales training, organizational development, instructional design or corporate training.

    7+ years of progressively responsible employee training and development experience including hands-on instruction, training program development, and coaching.

    Proven experience in a sales training role with the ability to manage the full training cycle.

    A desire to work directly with those in sales, both individually and in team environments.

    Experience using a Learning Management System (LMS) and executing “blended learning” curriculum.

    Experience using Salesforce or other sales enablement tools preferred.

    Ability to effectively present material to groups of all levels in person and via phone/virtual classroom.

    Excellent interpersonal and communication skills. Must be able to work effectively with all levels in the organization.

    Strong project management skills with demonstrated ability to manage multiple projects or priorities at once.

    Strong skills in MS Office and the ability to learn additional programs as needed.

    Company Overview:

    At PitchBook, we provide transparency into the capital markets by organizing the world’s meaningful business information and making it useful to our customers. We work tirelessly to arm global professionals with comprehensive data on the entire venture capital, private equity and M&A landscape—including companies, investors, funds, investments, exits and people—so they can discover and execute opportunities with confidence. Our data and analysis are available through our award-winning flagship product, the PitchBook Platform, as well as our powerful suite of integrated tools, industry news and in-depth reports.

    If you are ready to start the conversation about how you might contribute to all the happenings at PitchBook, submit your resume today! PitchBook appreciates and respects diversity, and as such, we are an equal opportunity employer.


  • June 05, 2019 12:25 PM | ATDps Admin (Administrator)

    GENERAL PURPOSE OF THE JOB

    The Revenue Operations Educator II supports the development and delivery of training programs and initiatives – they provide impactful learning experiences and resources to build skills and competencies across the organization. The educator role also supports new hire on-boarding and other department-specific training needs.

    ESSENTIAL DUTIES & RESPONSIBILITIES

    The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.

    • Trains new and existing teammates
      • Training covers Revenue Operations systems, functions and processes or general professional development topics
      • Delivers training to offsite teammates virtually or in person, as required
    • Leads, partners and supports customers on training projects and talent development initiatives
    • Builds and maintains strong customer, and subject matter expert relationships to gather ongoing needs assessment information and build curriculum content
    • Designs and creates training materials including facilitator guides, participant workbooks, presentations, and job aids
      • Makes improvements to class materials on a continuous improvement cycle
      • Ensures training materials are updated, relevant and support current processes and procedures
      • Creates and distributes communications as required
      • Develops pre and post-assessments for training engagements
    • Administers Revenue Operations training programs – including scheduling, delivery, tracking, administration and evaluation.
    • Supports teammate growth and development
      • Provides 1:1 coaching
      • Researches information required to answer Revenue Operations questions
    • Attends  and/or facilitates team meetings and conference calls
    • Serves on business related committees and report results to the Training Team
    • Coaches others on an ongoing basis (Educator I)
    • Travel required: up to 25%
       

    MINIMUM QUALIFICATIONS

    Education, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required.

    • High school diploma or equivalent required
    • Bachelor's degree in Communications, Education or related area preferred
    • Minimum of two (2) years training experience required (in any of the following areas)
      • Training needs analysis
      • Curriculum and training design
      • Training delivery and evaluation
    • Strong knowledge of Adult Learning Theory and Facilitation Methods required
    • Effective training and presentation skills required
    • Healthcare industry experience preferred
    • Effective planning and management skills
    • Excellent written and verbal communication skills
    • Proficient in Microsoft Word, Excel, PowerPoint and Outlook required; basic proficiency in Microsoft SharePoint preferred

    DaVita is an equal opportunity employer – Vet and Disability. To learn more about what this means click here.

    The role is currently in Tacoma, and will be relocating to Federal Way in late 2020/early 2021

  • June 05, 2019 11:46 AM | ATDps Admin (Administrator)

    TRAINING COORDINATOR (apply online at:  https://careers.heritagebanknw.com/search-jobs/job-detail/?jid=289349)

     

    Summary:  This position is responsible for supporting all aspects of HBU training initiatives, which includes but is not limited to: administering the Bank’s Learning Management Systems (LMS), assigning and monitoring compliance assignments, and supporting all HBU team members with pre and post class activities. The position may be based in either Burlington, Washington or Tacoma, Washington.

     

    Essential Duties and Responsibilities: (Other duties and/or projects may be assigned):

    1. Serves as the primary administrator for the Bank’s Learning Management System.

    2. Creates compliance curriculums and assigns quarterly compliance assignments to all job groups, monitoring assignment completions and reporting results to Division Management.

    3. Supports instructor-led classes by sending confirmation emails, course evaluation links, post course assignments, and coach’s surveys.

    4. Compiles and analyzes data from pre and post assessments, course evaluations and coach’s surveys on an individual course basis and shares with management to identify opportunities for improvement.

    5. Manages the direct billing arrangement with hotels and monitors the training budget for appropriate expenses.

    6. Coordinates the use of all HBU training rooms and equipment, and orders supplies for all HBU team members.

    7. Processes registrations for external development programs such as WBA and PCBS.

    8. May attend operational and district meetings, as needed.

    9. Adheres to Training Department standard processes.

    10. Provides exceptional service to internal customers in accordance with the Heritage Bank Service Commitment and Service Level Standards.

    11. Contributes to the success of the department with willingness to share in all department responsibilities and provide back- up assistance, as required or assigned. 

     

    Qualifications:  The requirements listed below are representative of the knowledge, skill, and/or ability required. 

    Exceptional level of quality service for internal and external customers.

    Excellent listening, verbal, written (business / technical) and telephone etiquette business communication skills, with the ability to communicate outstanding/follow up issues over the phone, in person and via email; with the ability to read, write, speak and understand English well.

    Effective interpersonal and relationship building skills are required.

    Strong organizational, time management, data review and processing skills; with the ability to manage multiple assignments and goals, ensuring that priorities are set and commitments and deadlines are met, with minimal direction.

    Strong analytical and problem-solving skills, with excellent attention to detail and a strong focus on accuracy.  

    Unquestionable integrity in handling sensitive and confidential information required.  Proficient use and understanding of MS Office products (Word, Excel, Outlook, PowerPoint), with the ability to learn and adapt to new technologies quickly.

    Working knowledge and experience using learning technologies and applications (i.e. Adobe Connect, WebEx, Survey Monkey, etc.)  – preferred.  

                                                 

    Education/Experience: 

    High School Diploma, or equivalent – required; Associates Degree or higher, supplemented with Business Office Management courses and/or certification; or relevant education – preferred.

    2 years recent general office and administrative support experience with thorough working knowledge of professional office administration practices and procedures – required.

    Training and Financial Services Industry experience – preferred. 

    Equivalent combination of education, training, certifications and experience may be considered.  Work Environment: 

    Climate controlled office environment.

    Work involves being able to concentrate on the matter at hand under sometimes distracting work conditions.

    Work requires regular attendance, punctuality and adherence to agreed-upon schedule with willingness to work a flexible and/or rotating schedule and or extended hours, as needed.  Physical Demands: 

    Work may involve the constant use of computer screens and phone, and sitting throughout the day.

    Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile which often requires dexterity of hands and fingers with repetitive wrist and hand motion.

    Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or crouching to file materials. 

    Occasional lifting  10 - 15 lbs. (files, boxes, training materials and equipment) Travel Time: Occasionally may be required to travel to Heritage Bank sites and training locations; availability for overnight travel, as required; must have valid driver’s license, proof of insurance and access to reliable transportation; or the ability to access and utilize an alternative method of transportation, when needed, to carry out job-related essential functions.

     

    The above job description is not intended as an all-inclusive list of the essential functions which the individual will be required to perform.  The individual may be required to perform other reasonable business-related duties and tasks, as assigned, at the discretion of management.  Heritage Bank reserves the right to change or modify this job description, as needed, at any time, with or without notice. This job description does not constitute a written or implied contract of employment or otherwise modify the terminable at will employment relationship. Heritage Bank promotes an equal opportunity workplace.  The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

     


  • May 27, 2019 8:53 PM | ATDps Admin (Administrator)

    Learning and Development Manager

    The Learning and Development Manager is an individual contributor who will play a critical role in the development and execution of our overall learning and development strategy, with an emphasis on interesting, engaging, and impactful learning experiences within a very dynamic and rapidly growing business. This position will partner with subject matter experts and leadership to identify learning and training needs and will focus primarily on instructional design of training materials for both in-person and virtual training, along with non-traditional learning interventions such as the development of performance support tools.

    Essential Duties and Responsibilities:

    • Rapidly design, develop and implement engaging learning experiences that learners both enjoy and that build skills which they will be able to apply immediately in a real-world context, including the necessary lesson plans, facilitator materials, learner guides, visual aids and ancillary learning materials
    • Engage groups of learners both in-person and virtually – ranging from one person to a ballroom full of people – through charismatic delivery of content and activities
    • Identify and assess learning needs of staff, collaborate across functions, teams, locations, and partner organizations to identify appropriate learning solutions that will address skills gaps
    • Support and consult on external training initiatives
    • Develop and implement evaluation strategies to determine effectiveness and the return on investment of all professional development initiatives
    • Incorporate instructional design elements into learning programs that ensure the programs are part of an ongoing process (as opposed to a series of distinct events)
    • Pilot all learning initiatives to gauge usability and user experience and make adjustments in the final deliverable as appropriate
    • Edit video, audio, and still images in order to produce learning resources across a variety of media
    • Use tools or systems to organize and manage multiple projects that run concurrently
    • Perform other projects and duties as assigned.
    • Supports the Mission and Values of CorneaGen in all activities.

    Qualifications:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education and Experience:

    • Bachelor’s Degree in related field or relevant experience required
    • 3-5 years designing and delivering training programs, preferably in a medium to large company

    Required Skills/Knowledge/Abilities:

    • Knowledge of and ability to apply sound adult learning principles and effective instructional design strategies in everything produced.
    • Proven ability to design highly engaging training programs that have yielded measurable results - both in person and virtually.
    • Able to link business decisions to results.
    • Familiarity and comfort with Skype for Business or other web conferencing software.
    • Experience with Docebo or other LMS and learning tools & technology.
    • Consistently improves their training skills.
    • Excellent communication skills, both verbal and written.
    • Ability to travel domestically and internationally.
    • A personal commitment to organ and tissue donation required.
    • Able to work well with others in a collaborative and respectful manner.
    • Able to multi-task, deal with complexity on a frequent basis while working under pressure or time constraints.
    • Ability to maintain a professional demeanor and confidentiality.

    CorneaGen is a mission-driven company committed to transforming how corneal surgeons treat and care for the cornea. Based in Seattle, the company is innovating the next generation of cornea care, from new medical devices and biologics to therapeutics and interventions. CorneaGen supports corneal surgeons and their patients with a spectrum of services, including the latest in innovative products, delivery of the highest quality tissue, surgeon education, and advocacy for patient access and reimbursement policies.

    To apply for this position or to learn more about our organization, please visit www.corneagen.com.


  • May 20, 2019 4:19 PM | ATDps Admin (Administrator)

    Description & Application

    SALARY: $‎40.87 - $‎60.10

    GENERAL PURPOSE:

    The Learning Management Systems Administrator provides technical leadership in the support of Sound Transit's learning management system (LMS), Cornerstone OnDemand (CSOD). This position is responsible for the support, design, development, implementation, delivery, and maintenance of content, assets, and other resources used for instructional functions. The Learning Management System Administrator is the primary system administrator for Sound Transit's LMS and oversees the installation of all system updates and upgrades, as well as tools and software integrated with the LMS. Work is performed under the supervision of the Agency-Wide Training Manager and IT. This is a temporary position, expected to continue for up to twelve months, after which will be a review for a possible extension.

    ESSENTIAL FUNCTIONS:

    The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

    • Works on assignments dealing with the routine and daily operation, use, and configuration of the LMS.
      Act as the LMS technical expert, lead Administrator, and point of contact for IT for Cornerstone OnDemand Learning within the HR Department.
      Work with internal stakeholders to assess business needs and organizational structure related to the LMS. Optimize system configuration and best practices for specific organizational needs.
      Establish best practices for system administration and make recommendations on system policies and procedures.
      Troubleshoot and resolve LMS system issues. Serve as the subject matter expert (SME) and main point of contact to resolve system issues.
      Effectively communicate with and act as liaison between HR and IT and the end users throughout the agency.
      Develop and provide training for all levels of LMS users.
      Prepare, setup, test, and partner with IT to rollout additional features of CSOD such as add external training, certification and compliance module, OU for external contractors including separate Landing page, etc.
      Design and run management and end user reports as requested.
      Audit system records for accuracy and completion and follow-up with departments as needed for corrections.
      Create clear and concise messages to communicate system changes to users at all levels.
      Create dashboards and saved custom reports for regularly accessed data from the system.
      Help and support and develop training materials for employees to use all components of the LMS.
      Prepare, setup, test, and communicate major changes of the quarterly CSOD releases.
      With the team, evaluate potential future Cornerstone modules such as the Performance Suite for talent management and assist with implementation.
      Identify and communicate opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements.
      Create and update documentation to train and support all users – administrators and learners – on how to use the technology for online and professional development.
      Provide troubleshooting assistance for users regarding logging in to the LMS and accessing courses.
      Work with the instructional technologist and instructional designers to troubleshoot and resolve technical issues related to accessing the LMS and course content.
      Serves as point of escalation for support issues, which may include interaction with LMS vendor and other vendor support services.
      It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
      It is the responsibility of all employees to integrate sustainability into everyday business practices.
      Other duties as assigned.

    MINIMUM QUALIFICATIONS:

    Education and Experience:
    Bachelor’s degree or combined education and experience.  Minimum of 3 years’ experience as an LMS administrator or in similar position.  Cornerstone OnDemand experience highly preferred.

    Required Knowledge of:
    • Strong understanding of common information security practices. 
    • Communication skills, verbal and written, to work with all levels of the Agency, consultants, and trainees. 
    • Presentation skills, able to present technical and non-technical information to an audience with varying skills and technical background. 
    • System perspectives while addressing and working with multiple needs and perspectives throughout the Agency. 
    • Working well with technically diverse client groups and a culturally diverse team and clients. 
    • Application of project, meeting, and time management. 
    • Importance of confidentiality and how it applies to both HR and Training situations.

    Required Skill in:
    • Demonstrating a positive customer service orientation with both internal and external clients. 
    • Assessing business needs and organizational structure and configuring systems and developing best practices that are adapted to an organization’s specific needs. 
    • Ability to work in a complex and changing environment; must be self-motivated. 
    • Self-confidence and technical leadership for the areas of provided training. 
    • Self-Development to continue to stay up to date as our IT technologies and needs evolve. 
    • Establishing and maintaining effective working relationships with other agency staff, management, vendors, outside agencies, community groups and the general public. 
    • Performing responsible and difficult administrative support duties involving the use of independent judgment, personal initiative, and resourcefulness.
    • Experience with eLearning authoring tools such as Articulate 360, Adobe Captivate, iSpring, or similar.

    Physical Demands / Work Environment:  
    • Work is performed in a standard office environment.
    • Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 25 pounds.  
    • The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

    Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.


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CONTACT US

ATD Puget Sound Chapter
P.O. Box 46368
Seattle, WA 98146

©-2019

Email:  contact.us@atdpugetsound.org


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