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For more than 11 years, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management from 49 Availability Zones (AZs) across 18 geographic regions in the U.S., Australia, Brazil, Canada, China, France, Germany, India, Ireland, Japan, Korea, Singapore, and the UK. AWS services are trusted by millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure, make them more agile, and lower costs. To learn more about AWS, visit https://aws.amazon.com.

The Content & Learning Specialist will create scalable learning experiences and content resources for teams within BTS and for internal customers in AWS Sales. The ideal candidate will be creative and tech savvy with experience in both instructional design and content development.

The Content & Learning Specialist will bring rigor to content lifecycle management, from how we capture organizational processes to how we deliver the content to our audiences. You will be responsible for developing high-quality content in multiple formats such as interactive eLearning, videos, virtual workshops, and Wiki pages. The role requires deep collaboration with SMEs including senior level leaders across multiple disciplines/functional roles. You will help to drive a self-service approach, addressing knowledge gaps to reduce customer inquiries.

The ideal candidate will be comfortable working on multiple projects in a fast-paced, high-energy environment. They must be willing to roll up their sleeves and do what it takes to get the job done while insisting on the highest standards and measuring the impact of the learning experiences they build.

Specific responsibilities will include:
· Design and develop training materials and content: Wiki pages, tutorial videos, interactive eLearning modules, exercises, and assessments.
· Use appropriate tools and delivery methods relative to usage and need.
· Develop scalable modules to maximize content re-use and ensure training programs are consistent and ready for a potentially global audience.
· Design, publish, and edit content on the Knowledge Center wiki, which houses SOPs, references, policies, and customer-facing content.
· Facilitate scoping meetings with subject-matter-experts and technical project leads.
· Continually evaluate solutions for quality, business impact, and scalability.
· Develop assessments that measure learner outcomes.

This position is located in Seattle.

BASIC QUALIFICATIONS

· Bachelor's degree in a relevant field or equivalent work experience.
· 5+ years’ experience in designing and developing training materials and content (online/e-learning modules, tutorials, website, content, Wiki).
· 5+ years of experience using video editing tools and eLearning development software (Articulate Storyline, Articulate Rise, Final Cut, Adobe Premier, After Effects, Camtasia or similar).
· 3+ years of experience leveraging learning management systems and/or other content delivery platforms (e.g., publishing and managing courseware).
· Experience managing/updating training content residing on content management systems and/or integrating the use of knowledge bases and online reference for learning and performance support.
· Program management experience with excellent verbal and written communication skills.
· Experience collaborating with subject matter experts, global stakeholders, and managers.

PREFERRED QUALIFICATIONS

· Graduate degree in Instructional Design, Adult Learning, or a related field.
· Intermediate/Advanced knowledge of web development (HTML5, CSS, JavaScript).
· History of sparking improvements in learning strategy and content through collaboration and prototyping.
· Ability to prioritize, manage and complete multiple projects with tight deadlines, multiple stakeholders, and minimal oversight.
· Experience developing content and learning materials for complex concepts and technical topics.
· Experience managing, monitoring, and reporting on curriculum and assessment data.


Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

All the details and to apply

As we continue to adjust to new ways of working, learning organizations are quickly adapting their strategies from face-to-face facilitation to virtual and digital environments. It is imperative that leaders evaluate their learning ecosystem, convert existing content to new digital experiences, and keep their teams engaged through an effective learning journey.

During this interactive session, GP Strategies’s Matt Donovan, chief learning and innovation officer, and Cara Halter, instructional designer, will share five best practices that will help your learners (and learning strategies) thrive in the virtual workplace.

In this webcast, you will:  

• Walk through a sample conversion
• Learn about the importance of understanding your learning ecosystem
• Discover best practices to help your learners thrive during this uncertain time.   

The spread of the coronavirus (COVID-19) has profoundly affected our work and our lives. While there is no foolproof template for navigating these uncharted waters, learning can be a catalyst for hope and adaptability.

In this webcast we’ll look at the changing learning habits of Coursera’s 50 million learners in response to the crisis. Using our insights, we’ll share how L&D leaders can respond to COVID-19 to help their people adapt to the “new normal” and prepare for the uncertainty ahead.

Key Takeaways

• Understand the role learning can play in supporting people through a crisis.
• Identify what people are learning (and how it has changed) to help them adapt to new ways of working.
• Discover what other companies are doing to guide their employee response.
• Make use of an engagement plan to support your learners through the uncertainty ahead.

Join Michael Moore and Holly Whitaker of Desire2Learn (D2L) as they explore the four steps every organization can take to build a culture of learning that maximizes each employee’s potential and gives remote workers access to the same professional development and skills-mapping support as those on-site.

Updated April 8, 2020

After many weeks of carefully monitoring COVID-19 developments, including guidance from public health authorities and our partners in Denver, Colorado, it has become clear that ATD 2020, which had been scheduled for May 17-20, 2020, must be cancelled. A message from ATD’s CEO, Tony Bingham is available for review, and we recommend reading several new frequently asked questions (FAQs).

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In a recent email from ATD to Chapter Leaders, this information was received: 

Regarding the ATD 2020 International Conference & Exposition scheduled to start in nine weeks, May 17–20, we are continuing to work closely with our Denver partners and other experts to evaluate the impact of the outbreak on the event. Our staff, participants, exhibitors, sponsors, partners, chapter leaders, volunteers, and everyone who joins ATD to learn and network at our events and workshops are our highest priority. Members of the ATD National team meet daily to review new information and guidance from public health authorities. We will continue to monitor the situation and share the latest information available on our FAQs.

About the Team:

The Zillow sales organization is a key piece of our business strategy at Zillow Group, and is constantly evolving and growing with our business. The Sales Training team sets the tone with our partner relationships from agents to property managers. As the Sales Learning & Development Director on Zillow Group’s Learning & Development team, you’ll be responsible for leading a team of facilitators, instructional designers, and program managers as they onboard new employees and develop the necessary skills for this critical piece of our business.

About the Role

You’ll be leading a team of training professionals, both directly and indirectly. You’ll be partnering with the other Learning & Development peers and teams, Sales leadership across many verticals, and partners from many parts of business—Premier Agent, Rentals, New Construction and more. This is an exciting opportunity to evolve our training strategy for this part of our company and set high training standards, build quick nimble solutions, and ensure we can enable our internal partners to achieve our collective business strategy.

You’ll be a key strategic advisor to our senior leaders in the Sales orgs and help them identify the best strategies to grow and develop their talent through a comprehensive training plan.

In This Role You Will:

• Drive strategy, implementation, and ownership of Zillow sales curriculum development and delivery.
• Coach and develop trainers with a wide array of experience and skill.
• Create flexible training strategies for dynamic business areas.
• Implement standard classroom processes and procedures to insure a uniform training experience across multiple sites.
• Develop and implement systems to improve efficiency in training logistics including scheduling, technology, and staffing.
• Work with senior leadership to identify gaps in training delivery and develop creative solutions.
• Provide feedback to instructional designers on curriculum gaps.
• Manage complex relationships with stakeholders in an environment with short deadlines and high business impact.
• Maintain design standards and provide coaching and feedback to ensure adherence and consistency.
• Embed world-class customer experience in all training programs and materials
• Travel to visit multiple training sites (approximately 30% - 40%).

Who You Are

• You have a Bachelor’s degree in business, communication, education, or a related field.
• You are proficient in MS Office applications.
• You have 10 + years training and development experience.
• 5+ years work experience in Sales and/or Client Success, Sales Enablement and Training & Development.
• You have 3+ years’ experience managing training professionals in a fast-paced environment.
• Well versed with Learning Management Systems, Digital Learning strategy and tools.
• Ability to influence and lead cross-functionally
• You have three years’ experience working with senior leaders.
• You have outstanding verbal and written communication skills.
• You are a superior coach and mentor.

Preferred Qualifications

• Graduate degree in Instructional Design, Adult Learning, or a related field
• Five years’ experience leading a training team
• Experience leading employees remotely
• Experience deploying virtual classroom technology

Get to Know Us

Zillow Group houses a portfolio of the largest and most vibrant real estate and home-related brands on the web and mobile. Our mission is to build the largest, most trusted and vibrant home-related marketplace in the world.

Zillow Group is owned, fueled and grown by innovators who help people make better, smarter decisions around all things home. We encourage one another at every level, and our efforts are supported by employee-driven, world-class benefits that enable us to enjoy our lives outside the office while building fulfilling careers that impact millions of individuals every day.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

https://zillow.wd5.myworkdayjobs.com/Zillow_Group_External/job/Seattle-WA-2nd-Ave/Director--Sales-Training-and-Communication_P713823

ATD Cascadia Chapter leadership continues to monitor the COVID-19 situation and is committed to keeping you informed. As a board, we’re meeting regularly to determine the best way forward in uncertain times.

We want to help you stay connected to the ATD Cascadia Chapter community and to offer you meaningful learning opportunities. We’re currently assessing what content we can provide virtually, including the session that had been planned for the 3/16 Chapter meeting. The first virtual event – “Connecting Virtually: Ask the Expert” – will be this Friday. We’ll keep you updated as additional virtual events are scheduled. Please note that since there is a nominal cost to the Chapter for hosting virtual events, there will be a small charge to register.

The next in-person events are scheduled beginning in mid-April. We’ll provide updates about those events in the next 2-3 weeks.

Please stay safe – we’ll be in touch again soon. If you have questions or concerns, contact us at info@tdcascadia.org. 

The Leadership SIG that was planned for tomorrow, March 3rd, has been cancelled. The office space that was planned for our use has been closed, in an abundance of caution, due to the ongoing situation related to the novel coronavirus. We plan to reschedule sometime in the near future. Thanks for your interest, and we look forward to engaging with you soon! 

Educational resources for Seattle's academic communities:

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